Customer Success
- Total activity 12
- Last activity
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Activity overview
Latest activity by Customer Success-
Customer Success created an article,
An end-user reports the wrong variant was received
Policy overviewAs all products are custom-made, we will be able to accept variant change requests only in the case of a received variant that does not match the ordered variant. Determine if the i...
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Customer Success created an article,
An end-user reports a garment is not fitting (Too big/small)
Policy overview: We understand the customer’s concerns regarding the sizing of the items. We strive to provide accurate sizing information to ensure the best fit for our customers, however, if th...
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Customer Success created an article,
An end-user reports receiving a damaged item
Policy overview As a print-on-demand platform, we do not accept returns because of our unique production model. However, we are committed to ensuring customer satisfaction and offer remedies for...
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Customer Success created an article,
An end-user requests a change in shipping address, item type, or item variant (size/color)
Policy OverviewWe are doing our best efforts to be responsive to customer requests and changes, however as the orders are produced on demand, changes can be applied only before the order has start...
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Customer Success created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Customer Success created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Customer Success created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Customer Success created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Customer Success created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Customer Success created an article,
Editing and customizing your stores
Changing the Store's Logo Changing the Store's Name Changing the Store's Description Adding, Hiding and re-arranging Items in the Store Editing the Designs & Adding New Logos Common product design...